Yes. You can process any card with a Visa, MasterCard, Discover or American Express logo. However, the Easy Pay Direct system does not support...
Can I process debit cards?
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Would I be liable for any disputed transactions from my clients?
Yes. When you set up a merchant account you as a business owner are always responsible for handling disputes with your customers or clients. Some...
Is there 24 hour phone support?
Easy Pay Direct Business Hours Support The Easy Pay Direct office is open from 8-5 CDT. Call, Email, Chat, Text - we're here for you. [...
Is a business license needed to use this service?
In order to setup a merchant account you must have a business. A business license is not necessarily required, but if you are a sole proprietor you...
How do I search for a specific transaction?
There are several ways to search for a specific transaction. If you are doing a Capture, Void or Refund - you can search from inside those features...
How do I void a transaction?
Void is used if you want to reverse a credit card or electronic check transaction on the same day as the initial transaction. To void a transaction:...
How do I refund a credit card or electronic check transaction?
If you want to reverse a transaction the same day, you should VOID the transaction. Refunds are used if you want to reverse a transaction any time...
How do I integrate Easy Pay Direct into my shopping cart?
This answer varies depending on the shopping cart you are using. Inside of most shopping carts (Not inside the EasyPayDirect.com gateway) you will...
How would I integrate this service into my existing website?
Most Easy Pay Direct customers use a third party shopping cart to accept payments on their website (See the full list of supported shopping carts)....