Can I process more than one transaction at a time?
Yes. Processing more than one transaction at a time is easy with the batch uploading feature.
FAQ
How do I change the required fields in the Easy Pay Direct Gateway?
The Easy Pay Direct gateway has been setup the way it has for your flexibility. At large, the fields are simply there for you to store your customer and or clients information. There are some situations where the additional information will qualify you for a better...
How do you run a credit card transaction?
1. Login to the Easy Pay Direct Gateway2. Look for "Credit Card" in the left column. Click on "Sale" immediately under it. 3. Enter the correct credit card number 4. Enter the expiration date 5. Enter the amount of the transaction 6. Enter any other information you...
What is the NACHA SEC Code?
NACHA stand for North American Clearing House Association. This association has come up with three letter codes to identify how the checking information was obtained. Below is an explanation of each term and when to select it from the dropdown menu: WEB (Web...
Questions that have not been answered here:
Please Call us at 800 805 4949 or Contact US
How long after I run a transaction will I see money in my bank account?
Typically it takes 48-72 business hours for money to be deposited into your bank account. This is true for credit cards, but electronic checks typically take at least four business days. It is common for Amex transactions to take a little longer as well. We can...
How Do I Read My statement?
We know statements can be confusing. Check out our Easy Statement Explanation.Unclear on how to navigate your statements? Our merchant success team is here to help! Chat with us now by clicking the chat button at the bottom of the screen. Or email us at...
Do I need to settle (Batch Out) my transactions every day?
No. The Easy Pay Direct system automatically settles your transaction at the end of every day.
How Do I Login?
Login here Enter the username that was sent to you in your welcome email. Enter the password that you selected after opening your welcome email. Above are instructions to login ONLY if you have responded to your welcome email and logged in previously. If you...
I never received my welcome email…why?
Check your SPAM filter. Many of the large email providers (gmail, hotmail, yahoo) have strict SPAM filters and can hold up your welcome email. Search for junk mail and SPAM folders and add us to your "safe sender" list. If you have checked all of your mail folders...